Dr. Ariane Chapelle
Ariane Chapelle, PhD, is Associate Professor (Honorary Reader) at University College London for the course 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk and a trainer for the Professional Risk Managers' International Association (PRMIA), for whom she designed the Certificate of Learning and Practice in Advanced Operational Risk Management.

She is a former holder of the Chair of International Finance at the University of Brussels. She has been active in operational risk management since 2000 and is a former head of operational risk management at ING Group and Lloyds Banking Group.

Her new textbook “Operational Risk Management: best practices in the financial services industry”, published by Wiley in December 2018 is already a best seller, ranking up to #3 of risk management books on Amazon UK.

  • Ariane is an exceptional trainer, engaging and she brings her subject to life with lots of examples from many different organisations.
    • Head of Reporting & Events, Lloyds Banking Group.

  • Comprehensive and highly relevant course. Would recommend it to anyone in the field of ORM. Ariane is an excellent trainer, highly knowledgeable, passionate about her topic, using plenty of examples and using a very fresh, entertaining style – you stay on the tip of your toes
    • Head of Internal Controls and Deputy Compliance Officer, Geneva.

  • “Excellent! Incredibly knowledgeable trainer, who was engaging & inspirational in her delivery. Very practical course.”
    • Operational Risk Manager at Barclays.
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